where you can go on WHV!
For the moment I’m very happy!
I found it really "stupid" to have to bring out all my papers: visa photos / passport / insured number ... While I am necessarily connected to the PVTistes site so all this data could be saved ...
But it’s not the end of the world either;)
In any case I congratulate the speed of the service!
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Thank you for your testimony. Regarding identification documents: for reasons of confidentiality and security, we do not keep any personal documents on this platform. It is to protect you that we have chosen not to keep anything on our servers :)
Used only once at the end of my WHV, the online refund request process is very efficient. Quick refund in less than 2 weeks. I did not have the need to provide an English version (PVT Taiwan) of the doctor's prescription which is rather pleasant and avoids the additional costs of obtaining this version.
What would you change in the refund process?
Add a note on the fact that it is not necessary to obtain an English version for a doctor's prescription (at least Taiwan in my case, to see for the other non-English speaking countries). I do not know if this is the case for all types of documents and sums.
Having seen this information nowhere, I had to contact customer service to find out.
Fast and effective. Maybe a little clarification on the specific documents to send. I had more documents to send than there were "uploads" available, so I had to choose without being sure which ones were necessary for the reimbursement.
The reimbursement process is long, but depositing items online is very simple!
Only one small flat: at the time of my registration a year ago, it was specified that the doctor should not provide a report (which weighed on my choice of insurance). When I last reimbursed, I was told that if I did not include a report for my next request I would not receive a refund. If you change the rules in the meantime, a little email to inform your subscribers would be really appreciated!
Refund request processed quickly. The only difficult point to answer in the request is regarding the diagnosis when it has not yet been made by the doctor.
It would be really good if the refund was faster .... but hey I imagine that every refund takes time ..
Easy online refund process Globe PVT: Extremely simple
Emergency dental expenses, refund under 10j
Refund quickly and well done
By cons, only one person who deals with my file could be at most clear.