WHV Insurance

Yes, all countries who have signed a WHV agreement recognise Globe WHV as a valid insurance policy. It’s accepted as proof of insurance coverage when you apply for your work permit at the relevant embassy or consulate.

Your employer’s health insurance plan won’t cover repatriation back to your home country in the event of a serious accident or death. If you don’t have insurance coverage, in the case of need, you or your relatives will have to pay for repatriation costs (medical air transport, healthcare professionals, ambulance service, etc.).

No. Anyone participating in a WHV program or in one of the IEC programs (Canada) is eligible, regardless of their status or country of citizenship.

Yes. Once your WHV activated, your Globe WHV policy covers you for touristic trips of any duration to other countries for up to €150,000. Note that different conditions apply if you temporarily go back home (see the following Q&A). Please also note that if you’re travelling to Cuba you will need a specific insurance confirmation (see the Q&A below). So, if you feel like spending a short holiday in the US or somewhere in Asia, go for it, you’re covered! And if you want to explore the world before activating your WHV, consider buying the Globe Partner insurance policy.

Your Globe WHV insurance policy covers you during short trips back home up to 30 days per year of coverage . During these trips, only emergency medical expenses are covered up to €15,000. For longer stays in your home country, you’ll only be covered during the first 30 days as per the terms and conditions explained above. If you return home definitely, you will no longer be covered.

You could, but consider the following before making a decision.

First, read your credit card insurance policy and check if it covers you for long trips abroad. Make sure the insurance policy offers comprehensive coverage — compare it with the Globe WHV insurance policy for reference — and read the full details on deductibles, maximum coverage waiting periods, etc.

Even if you opt to use your credit card insurance policy for the first few weeks or months, you will still have to buy your Globe WHV insurance policy for the remainder of your trip. You must purchase your insurance before your trip even if it only starts on day 91 of your WHV adventure (assuming you’re using your credit card insurance policy for the first 90 days).

Any accident or medical issue occurring during your credit card insurance policy coverage won’t be covered by Globe WHV—and neither will any required follow-ups. For instance, if you have an accident during the first 90 days of your stay abroad and you need medical care for the next six months, it won’t be covered by Globe WHV because it would be considered a “pre-existing condition.”

No, you can’t pay monthly for your Globe WHV travel insurance. However, you could buy month-to-month coverage and thus, pay monthly. Note that monthly rates aren’t cheaper. If you do choose this solution, make sure there’s no gap in your insurance coverage and that you renew it diligently every month.

This alternative solution will only work for destinations where health insurance isn’t mandatory. Many destinations require proof of insurance for the entire duration of your stay either when you apply for the work permit (e.g. for destinations in Asia or South America) or upon landing (e.g. Canada).

It does. Your Globe WHV insurance policy covers you during all side trips during your WHV adventure, regardless of their duration and to a maximum amount of €150,000.

There’s a small extra step for Cuba—the government requires a specific health insurance confirmation. We can provide it to you for free in three business days. You’ll just need to send us an email to [email protected] with the following information:

• Full name
• Insurance policy number
• Valid mailing and email addresses
• Exact travel dates to Cuba (arrival/departure dates)

The following sports activities are not covered: mountain climbing, bobsled, air sports (including skydiving), jet ski, combat sports, off-piste sports, and all sports practiced during special events, official tournaments or competitions. Any other sport practiced as a hobby is covered, e.g. scuba diving (without depth limit) and bungee jumping (as long as the jump is made from a ground-based structure, e.g. a bridge).

Usually, sports clubs can provide specific insurance solutions for the activities they offer.

Yes, you can go see any healthcare provider (doctor, nurse) in any clinic or practice without notifying Globe WHV beforehand.

If you don’t know where to go or if you want to check what’s covered and what’s not, don’t hesitate to contact the Mutuaide Assistance platform (the number is on your insurance card).

For claims up to €500, please use our convenient online claim form.

For claims of €500 and up, original documents must be sent by postal mail to the following address: A.C.S. Service Médical, Att. Médecin-conseil, 153 rue de l’Université 75007 Paris France.

To learn more about the claim submission process, download this form.

There are two possible scenarios.

Scenario 1, outpatient care (not including hospitalisation): Yes, you have to pay upfront and then send the original documents to ACS for your claim to be processed. To learn more about the claim submission process, download this form.

Scenario 2, hospitalisation: No, ACS will cover upfront costs. You have to call Mutuaide Assistance (available 24/7) and they will communicate directly with the hospital to settle the bill.

If you stay more than 24 hours at the hospital, you have to contact Mutuaide Assistance (available 24/7). Just dial the number on your insurance card or send them an email at [email protected].

The Mutuaide Assistance medical team will contact the local healthcare professionals looking after you in order to make sure the best possible decisions for your health condition are made.

The Globe WHV insurance policy can’t be renewed, however, you can buy a new Globe WHV insurance policy to continue coverage. It’s fast and easy, just visit ACS website.
You will get a new insurance policy number. Just make sure there’s no coverage gap, i.e. the effective date of the new contract must immediately follow the expiration date of the old contract.
If you need insurance coverage for more than 12 months, please contact Globe WHV representatives first through private message to make sure that renewing your contract is an option.

Globe WHV was designed as a travel health insurance. However, if you’re doing an internship or if you’re working, work-related health care expenses will be covered (as per the general terms and conditions of the insurance policy) but accidental death and dismemberment benefits will be excluded.

Please contact ACS’s medical team by email at [email protected] before purchasing your insurance policy.

The Globe WHV insurance policy only covers stolen luggage if the theft occurs on your outbound or return flight and while your luggage is under the airline’s responsibility. This coverage tops up any compensation provided by the airline.

However, Globe WHV does not cover luggage theft occurring at any other point during your trip (e.g. in a hostel, during a domestic flight, etc.).

In the event of a car accident, your medical expenses will be covered as per the contract’s general terms and conditions.

However, Globe WHV does not replace mandatory auto insurance. For instance, this insurance policy doesn’t include liability coverage while operating a vehicle.

No, all WHV holders—regardless of their country of citizenship—can purchase this insurance policy and it offers coverage for all WHV destinations.

If you can’t find your country of citizenship in the drop-down menu, please contact us.

Your official proof of insurance is the insurance certificate you received by email. It includes all required information—your full name, effective and expiration dates and your policy number.

The Globe WHV insurance policy is a personal plan, so couples have to buy two separate insurance policies. The same rule applies to families, each member must purchase their own individual plan.

Yes. If you go back home for good, Globe WHV will refund the remaining months on your policy as long as there are at least two months left on your policy, regardless of your claim history. This is a great perk most insurance companies don’t offer.

Your “country of residence” is where you live, regardless of your citizenship. This is where you would be repatriated if needed.

Smart move and yes, of course! The date of purchase and your effective date are two different things and they don’t have to match.

You’ll pay for your insurance policy the day you buy it and coverage will start on the date you selected.

For sure. If you can’t find what you were looking for in the FAQ, please send a private message to Globe WHV representatives. They’ll get back to you quickly with the info you need.