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Globe WHV Insurance Reviews

Globe WHV: you'll be covered for hospitalization, repatriation (after a major accident, for instance), accidental death, personal civil liability, etc.

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590 Reviews

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Florianne
0 0
This review was posted in French. Show original

I used the insurance for a Working Holiday Visa in Japan. ⚠️ Be careful: when I signed up for this insurance in July 2024, one of the reviews featured someone who said they were able to return to France after the death of a grandparent. When I signed up for the insurance, I saw that a round-trip was indeed covered in the event of a death in a close family member. However, for Japan, the insurance doesn’t cover grandparents, only parents and siblings, I think.
I admit it’s not very pleasant to find out about this subtlety over the phone when your grandfather dies…
After checking, the review I saw was for someone who had gone to Canada, so the conditions may be different. I still find it misleading to put this review forward…
It’s still good insurance: when I broke my wrist, what wasn’t covered by Japanese health insurance (which you get when you register at the town hall) was reimbursed (I recommend both).

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Hello Floriane,
Thank you for your feedback, and first and foremost, our thoughts are with you and your family during this difficult time. Learning bad family news from a distance is hard enough in itself, so to be confronted with a subtlety of the contract at the same time is understandably a truly unpleasant experience…

You’re right to share your story here; it can indeed be confusing, especially when some other posts suggest coverage that doesn’t necessarily apply to all contracts (the contracts are indeed different).

And to avoid these kinds of unpleasant surprises, we always recommend (even if it’s not the most natural reflex, we admit) carefully reading the terms and conditions of the contract when signing up. Everything is spelled out there, including limitations and exclusions, and we remain available at any time to answer any questions you may have, whether before or after signing up.

We’re still delighted to read that the insurance company was helpful to you in another difficult time, with your wrist—it’s exactly the kind of situation where we want to be there for our policyholders.

In any case, we’re still here to help if you have any further questions or needs. Don’t hesitate to write to us; we’ll be there to support you as best we can.

Good luck.
Sandra

Vincent
0 0
This review was posted in French. Show original

We chose Globe PVT for our PVT in Quebec. It was a financially attractive offer that covered everything we needed.

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you, Vincent!
It’s always a pleasure to read 🙂
Sandra

Roland
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This review was posted in French. Show original

Good phone support, clear information, and a document submission process that’s still simple after doing it once. (Ideally, you create a file with the necessary documents, and then just submit the invoice for another submission.)

I haven’t had much experience with larger refunds (>€500), but it was also fine the time it happened.

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you, Roland!
I’m passing this kind message on to our very dedicated team!
Good luck!
Sandra

Roland
0 0
This review was posted in French. Show original

Good phone support, clear information, and a document submission process that’s still simple after doing it once. (Ideally, you create a file with the necessary documents, and then just send the invoice for another submission.)

I haven’t had much experience with larger refunds (>€500), but it was also fine the time it happened.

ClementGo
0 0
This review was posted in French. Show original

Fast and efficient

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you very much Clement!

ClementGo
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This review was posted in French. Show original

Fast and efficient

Luc
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This review was posted in French. Show original

Truly impressive in terms of availability and kindness from everyone I spoke to. Truly quality service.

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you, Luc!

I’ve shared this with our dedicated team!

These words will make them very happy!

clairejoyeux
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This review was posted in French. Show original

Very quick to register
I have not been affected by any refunds so I cannot comment on that

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you Claire!

Laura
0 0
This review was posted in French. Show original

When I needed to be reimbursed for medical appointments, sometimes it can take 8 weeks or 1 week. It depends on the crowd I guess.
I recommend it anyway!

GlobePVT
1.3K 5.7K
This review was posted in French. Show original

Thank you, Laura!
It’s true that we’re in a very busy, even overloaded, period, and the turnaround times can be a bit long!
That being said, our team always does its best to respond as quickly as possible!
Sandra