Globe WHV Insurance Reviews

Globe WHV: you'll be covered for hospitalization, repatriation (after a major accident, for instance), accidental death, personal civil liability, etc.

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577 Reviews

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Max
1 1
This review was posted in French. Show original

The reimbursement process is not very complicated, but you must have all the requested papers.

MaximeGa
1 0
This review was posted in French. Show original

Very bad service.

I was hospitalized during my stay in Canada. I sent them by post (because yes, email is not enough), the originals of my invoices and supporting documents requested by ACS.

It’s been almost 2 years since I got any answers from them even after multiple reminders. They are literally playing dead. I suspect them of not wanting to reimburse my invoice ($1300 anyway)

I do not recommend taking this insurance at all.

Edit: everything was finally settled.

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

Hello Maxime,
I am sorry that your experience with our Claims Department does not satisfy you.
The Globe PVT contract is a private insurance contract, it offers a set of guarantees, with limits and exclusions.

To process a reimbursement request, our team needs a set of supporting documents, including the original invoices when they exceed €500. For some requests, it may be necessary to send us additional elements so that our team can decide whether this is guaranteed or not.

I am surprised that you indicate that we do not respond to your emails, because this is not at all our habit. However, it happens that our responses end up in spam, which is very regrettable, our policyholders then think that we leave them without answers. Have you checked your spam?

I invite you to contact me directly by private message with the reference of your request so that we can take stock of your file together.

See you soon,
Sandra

MaximeGa
1 0
This review was posted in French. Show original

Hello Sandra and thank you for your reply.

I have nothing in my spam unfortunately.

I sent all the requested items by post. ACS contacted me again to ask me for one last document, a “statement of emergency department accounts”, but it was impossible to get details on what it is (from ACS). This is why my file has not progressed for 2 years despite my numerous reminders to resolve the situation.
See you soon,
Maxime

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

Hello Maxime,
Thanks for your feedback.
I think I understand what you are being asked (having worked in the claims department for a while :)).
And for spam, it is generally automatically deleted every 30 days. So if there have been several exchanges for more than a month, then these messages are no longer there.
I speak from experience!

I suggest you give me your contact details in a private message to find your file and then I will send all this to the medical department and we will see.

Ok for you?

Sandra

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

Hello again Maxime,
Our medical service received your message by email.
He will give you an answer today.
Don’t hesitate to check your spam.
Have a nice day
Sandra

MaximeGa
1 0
This review was posted in French. Show original

Wow thank you so much! I actually got a response this morning, ACS communicated very clearly and authorized the reimbursement of my expenses.

Thank you so much Sandra!

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

You’re welcome Maxime!
I have nothing to do with it and I have no doubt about the efficiency of our medical team 🙂
Have a nice day.
Sandra

Mathieu
3.4K 7.7K
This review was posted in French. Show original

Thank you very much Sandra for helping Maxime 🙂

ElBen
4 3
This review was posted in French. Show original

Currently on PVT in a country and victim of an attack 6 days ago I am already very satisfied with the exchanges with Global PVT.

These contacts, as well as those of the French consulate which accompanies me, allow me today to be assured of care and preventive checks.

It’s been a long time since I’ve been taken care of this much and that’s already a very good thing even if my PVT experience was to end soon.

myriem
0 0
This review was posted in French. Show original

Advisors are available especially via the PVTistes platform and we are called back quickly to answer our questions. It is nevertheless difficult to make a judgment on a potential claim to be opened or covered as long as we are not concerned but in any case the fact of being able to speak and have follow-up with a real person via the PVTistes partnership is a big plus

marion
0 2
This review was posted in French. Show original

Thanks to Sandra for her responsiveness to my questions regarding insurance, I received clear answers via messages, I was able to obtain all the answers I wanted

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

Hello Marion,

Thank you, it’s always a pleasure!
I wish you a good continuation.

Sandra

Christel
0 0
This review was posted in French. Show original

Excellent service! Very well supported when subscribing to my contracts (I have subscribed several times). The teams are very available and always provide good advice. Fortunately, I did not have any medical problems…… Without a doubt, I will subscribe on my next trip. I recommend 100%!!

GlobePVT
1.3K 5.6K
This review was posted in French. Show original

Hello Christel,
Thank you for your message which is a pleasure and which I hasten to share with our entire team.

Sandra