Globe WHV Insurance Reviews
Globe WHV: you'll be covered for hospitalization, repatriation (after a major accident, for instance), accidental death, personal civil liability, etc.
WHV Insurance Subscribe nowGlobe WHV: you'll be covered for hospitalization, repatriation (after a major accident, for instance), accidental death, personal civil liability, etc.
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568 Reviews
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Fortunately, I had little need of their services, but the little I asked for was easily granted.
Having had a health problem in September, I first called on the teleconsultation (available with the Globe PVT offer) to get a first medical opinion. Then, during my stay in the emergency room, Globe PVT took care of my health costs (through Goral Assistance) so that I did not have to advance them, knowing that a visit to the emergency room exceeds $1200, I was more than happy with the service provided by the insurance.
What would you change in the refund process?
Have a confirmation of our reimbursement, after all the procedures, as well as the total amount that has been paid by the insurance.
I had to see an “emergency” ophthalmologist and I contacted the insurance department by email, not knowing where to apply online. After some research I found but I also had a very quick response and my refund was made in less than 10 days.
Extremely simple
Edit: Following a (finally ;)) clearer email from allianz, I corrected my note.
However, I remain a little surprised at the lack of clarity regarding this switch from one insurer to another without a clear explanation and I think it would be good for a concrete explanation to be given to the insured.
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Regarding the reimbursement of hospitalization costs, everything is ok, even if it took a little longer than what was announced.
I received emails regularly to keep me informed of the progress of the care.
Unfortunately, I am much less satisfied with the handling of a claim that occurred nearly two months ago.
The support was confirmed a month ago and despite this, I have not yet received any money.
The contract with acs/globe pvt does contain civil liability; yet they tell me that it is not them who manage this.
I have to go through allianz (I don’t know why), which confirmed to me that my claim was covered and taken care of, but nothing has progressed for a month without any logical explanation.
Hello Maud,
I can confirm that it’s the same insurer, don’t worry, but just different services, one managing RC, the other health.
In addition, we exchange in the private part of the forum and I do my best to make things happen 🙂
Have a good evening.
Sandra
I found the reimbursement request site to be very intuitive and functional. The refund was made in 2 days on my bank account.
Hello Bastian,
Thank you for your testimonial.
I will share it with our team on medical service.
Good continuation to you.
Sandra
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