Globe WHV Insurance Reviews

I’m only at the beginning of my PVT adventure, but I traveled 3 months in Canada beforehand.
Before this trip, I was able to exchange with ACS to find out how to allow the validity of the PVT globe insurance when I activate my PVT without departing from France (one of the contractual conditions normally).
They confirmed to me that they could take out a first globe partner contract for the first 3 months, transformed into a PVT globe once I activated this one.
Following an injury during sports exercise, I needed to consult a dermatologist. ACS was able to reassure me and accompany me with reimbursement of advance care. The care form requested by ACS is easily completed by doctors in Montreal.

In the end for ACS currently it is:
– Very fast and pleasant exchanges
– Flexibility to adapt to the specificities of each
– Reimbursement with simple procedures (provided that all the documents requested are sent, it is therefore important to have the list in mind to avoid unpleasant surprises: ACS treatment form completed by the doctor / doctor’s consultation report / invoice /proof of payment)
– A processing time of 3-4 weeks and possibly more for reimbursement depending on the documents sent.

Communication and sending of documents is clear and fast. Reimbursement of my dental expenses was also hassle-free.

Everything is well explained, easy if we have any hesitation, the customer service is super responsive, I recommend without hesitation.

Globe PVT is worth its price. It is not the best service, because there is not enough information on how to get reimbursed. I went to see the doctor two months ago and after making my reimbursement request, they asked me for additional documents, which made me waste time in reimbursement. Why not ask us to list in advance the papers to ask the doctor when we are there, rather than asking when requesting reimbursement?
In addition, the refund is falsely full. I paid $200 for my consultation and was reimbursed $193 because they converted it into Euros and then converted back into CAD to reimburse me. When I use April’s insurance (which is certainly more expensive) the reimbursement is made very quickly and equal to the amount spent.

So not the worst experience, but I wish I had known that in advance.

Fortunately, I had little need of their services, but the little I asked for was easily granted.

Having had a health problem in September, I first called on the teleconsultation (available with the Globe PVT offer) to get a first medical opinion. Then, during my stay in the emergency room, Globe PVT took care of my health costs (through Goral Assistance) so that I did not have to advance them, knowing that a visit to the emergency room exceeds $1200, I was more than happy with the service provided by the insurance.

What would you change in the refund process?
Have a confirmation of our reimbursement, after all the procedures, as well as the total amount that has been paid by the insurance.

I had to see an “emergency” ophthalmologist and I contacted the insurance department by email, not knowing where to apply online. After some research I found but I also had a very quick response and my refund was made in less than 10 days.