Globe WHV Insurance Reviews

Globe PVT is worth its price. It is not the best service, because there is not enough information on how to get reimbursed. I went to see the doctor two months ago and after making my reimbursement request, they asked me for additional documents, which made me waste time in reimbursement. Why not ask us to list in advance the papers to ask the doctor when we are there, rather than asking when requesting reimbursement?
In addition, the refund is falsely full. I paid $200 for my consultation and was reimbursed $193 because they converted it into Euros and then converted back into CAD to reimburse me. When I use April’s insurance (which is certainly more expensive) the reimbursement is made very quickly and equal to the amount spent.

So not the worst experience, but I wish I had known that in advance.

Fortunately, I had little need of their services, but the little I asked for was easily granted.

Having had a health problem in September, I first called on the teleconsultation (available with the Globe PVT offer) to get a first medical opinion. Then, during my stay in the emergency room, Globe PVT took care of my health costs (through Goral Assistance) so that I did not have to advance them, knowing that a visit to the emergency room exceeds $1200, I was more than happy with the service provided by the insurance.

What would you change in the refund process?
Have a confirmation of our reimbursement, after all the procedures, as well as the total amount that has been paid by the insurance.

I had to see an “emergency” ophthalmologist and I contacted the insurance department by email, not knowing where to apply online. After some research I found but I also had a very quick response and my refund was made in less than 10 days.

Extremely simple

Edit: Following a (finally ;)) clearer email from allianz, I corrected my note.
However, I remain a little surprised at the lack of clarity regarding this switch from one insurer to another without a clear explanation and I think it would be good for a concrete explanation to be given to the insured.
————————————————– ———————
Regarding the reimbursement of hospitalization costs, everything is ok, even if it took a little longer than what was announced.
I received emails regularly to keep me informed of the progress of the care.

Unfortunately, I am much less satisfied with the handling of a claim that occurred nearly two months ago.
The support was confirmed a month ago and despite this, I have not yet received any money.
The contract with acs/globe pvt does contain civil liability; yet they tell me that it is not them who manage this.
I have to go through allianz (I don’t know why), which confirmed to me that my claim was covered and taken care of, but nothing has progressed for a month without any logical explanation.