Useful tips and advice
Articles
Working Holiday news and updates.
In-depth guides and step-by-step how-tos
Plan your international adventure.
Stories from the road
First-hand experiences and feedback.
Country handbooks and travellers' interviews
Download it for free!
Pre-trip prep
Must-read articles for trip planning.
Social media
Join us on our social media!
Events
All our virtual and physical events.
Study abroad
Study abroad opportunities (academic, professional development and foreign languages).
General
Job Offers
CV Database
Finding a job during a Working Holiday adventure
Candidates
Employers
Travel insurance solutions
WHV Insurance
Globe WHV
Pvtistes.net has been recommending the Working Holiday insurance policy since 2005.
Globe Partner
The insurance expert recommended by pvtistes.net for holidays, study abroad programs and round-the-world adventures.
Globe Traveller
A customisable multi-risks protection to travel with complete peace of mind.
Repatriation Assistance
The insurance policy to complement expats coverage with flexible, adapted solutions.
Back
Useful tips and advice
Articles
Working Holiday news and updates.
In-depth guides and step-by-step how-tos
Plan your international adventure.
Stories from the road
First-hand experiences and feedback.
Country handbooks and travellers' interviews
Download it for free!
Pre-trip prep
Must-read articles for trip planning.
Social media
Join us on our social media!
Events
All our virtual and physical events.
Study abroad
Study abroad opportunities (academic, professional development and foreign languages).
Back
General
Job Offers
Explore
CV Database
Explore
Finding a job during a Working Holiday adventure
Explore
Candidates
Employers
Back
Travel insurance solutions
WHV Insurance
Globe WHV
Pvtistes.net has been recommending the Working Holiday insurance policy since 2005.
Globe Partner
The insurance expert recommended by pvtistes.net for holidays, study abroad programs and round-the-world adventures.
Globe Traveller
A customisable multi-risks protection to travel with complete peace of mind.
Repatriation Assistance
The insurance policy to complement expats coverage with flexible, adapted solutions.
64 reviews

Welcome to Canada!

A welcome offer just for newcomers

At Desjardins, the leading financial cooperative group in Canada, we'll help you get settled with our welcome offer for newcomers1:

Everyday account with a free transaction plan and unlimited transactions for 2 years after your account is opened2.

A credit card,3 potentially with no annual fee,4 even if you have no credit history.

Free legal assistance5 for 2 years after your account is opened. This confidential phone service provides unlimited access to lawyers and notaries for reliable information about your rights and obligations.

The welcome offer for newcomers to Canada is for you if you are not yet a Desjardins member or if you have been a member for less than a year and you are:

- a permanent resident who has been living in Canada for 3 years or less or
- a temporary worker who has a work permit for more than 8 months
- age 18 or over

Complementary products and services:

  • Recognition of all previous driving experience when getting an auto insurance quote6.
  • Online international transfers of up to $5,000 per day7.

Why open an account with Desjardins?

  • You can apply online from your home country so it's easy to transfer your money before you leave.
  • Withdrawals are free8 and easy because of our extensive ATM network.
  • Insurance is also available.

Visit www.desjardins.com/newcomers to find out all the benefits of starting your new life with Desjardins.

  1. 1. This offer is available upon request and is subject to change without notice at any time. Other terms and conditions may apply. Contact an advisor to confirm your eligibility for this offer.
  2. 2. The fee waiver only applies to a member's Unlimited plan for a single folio (individual or joint account).
  3. 3. Credit cards are issued and credit limits are set based on the applicant's credit risk. Contact an advisor to confirm your eligibility for this offer. Some restrictions apply.
  4. 4. Depending on the card chosen, you have 21 or 25 days from the date the monthly statement is issued to pay the full balance on your account without interest (except on cash advances). The minimum payment due is 5% of the total statement balance. This includes the balance shown on your account statement for the previous period, any interest or monthly instalments that were not paid on the due date for that period, purchases made during that period, and any cash advances from the current statement period, plus the interest charged on those cash advances. This amount will also include any other amounts due under your credit card contract. Here are some examples of applicable interest charges for a standard 30-day billing cycle. If the regular annual interest rate is 19.9% and your average daily outstanding balance is $100, you'll be charged $1.64 in interest. If it's $500, you'll be charged $8.18 in interest, and if it's $1,000, you'll be charged $16.36 in interest. If the regular annual interest rate is 10.9%, and your average daily outstanding balance is $100, you'll be charged $0.90 in interest. If it's $500, you'll be charged $4.48 in interest, and if it's $1,000, you'll be charged $8.96 in interest.
  5. 5. Certain conditions and restrictions apply. For more information, call 514-875-4137 or 1-877-435-6098 and mention that you have the Welcome Offer for Newcomers to Canada.
  6. 6. Applicable to principal drivers. In Quebec only. Certain restrictions, exclusions and limitations may apply. General insurance products are underwritten and distributed by Desjardins General Insurance Inc., provider of auto, home and business insurance.
  7. 7. Certain restrictions, exclusions and limitations may apply.
  8. 8. With an account including a monthly plan.

Useful information

Useful information for opening your account online

This section will help you answer the questions on the online account application.

Additional questions section

For the question What is the intended use of the account?

Select Budget management

Fiscal residence section

  • Select I am a tax resident of a country other than Canada or the United States.
  • Enter your taxpayer identification number (TIN), which you can find on your tax documents from your home country.

Address in Canada section

Enter the address where you’re planning to live, even temporarily, so we can choose the caisse (branch) that’s closest to you. When you arrive, we’ll update it with your permanent address.

Status section

Canadian residency status:

  • If you have a Working Holiday Visa: Working Holiday Program.
  • If you’re a young professional: Temporary foreign worker.

Occupation section

  • Type: Other
  • Position: Looking for job, working holiday or young professional

How to take advantage of this offer?

  • Apply online to open a bank account before you leave for Canada so you can become a member of a Desjardins caisse.
  • Have a valid Working Holiday Visa when you open the account or be a permanent resident living in Canada for 3 years or less or be a temporary foreign worker with a work permit valid for more than 8 months (Young Professionals or VIE permit, for example).
  • When you arrive in Canada, go to the office located at 1101 Rue Sainte-Catherine Ouest, Montreal QC H3B 1H8, if you can, to complete the account opening process.

After that, your account will be managed by the caisse of your choice in Quebec or Ontario.

If you’re not planning to travel through Montreal, you can pre-open your account online, transfer your money, then finish the process at the caisse where you’re going to have your account.

Coming to study in Canada?

With Desjardins, get a bank account with a free monthly plan and unlimited free transactions. We’ll help you manage your money without the headaches.

Find out more about the student offer

image
Desjardins

Desjardins, a trusted financial institution

As the largest cooperative financial institution in Canada and the leading financial institution in Quebec, Desjardins has a solid reputation. Desjardins Group ranks 4th among the Safest Banks in North America according to Global Finance, and its capital ratios and credit ratings are among the best in the industry.

Desjardins has over 7 million members and clients spanning over 290 caisses in Quebec and Ontario (Ottawa and Toronto), and gives you access to over 2,000 ATMs and nearly 1,000 service outlets.

OPEN A BANK ACCOUNT IN CANADA BEFORE YOUR DEPARTURE
remy
Our partners are available to answer any of your questions. Feel free to leave your comments.
Envoyer un message privé
Julie
Our partners are available to answer any of your questions. Feel free to leave your comments.
Envoyer un message privé

64 Reviews

Please leave your feedback or ask questions

Anaïs
14 28
This review was posted in French. Show original

Hello, I sent an email to [email protected] 10 days ago and I did not receive a response. I also tried the chat on this page but had no news via email. I just had a few questions before my departure (which is in a week) regarding the pre-opening of a Desjardins account. Could someone from Desjardins please contact me? Thank you in advance and good day 🙂

translated by
Aurélie
10 0
This review was posted in French. Show original

Hello Anais,
Do not hesitate to write to me by email at [email protected] to ask me your questions, I will be happy to answer you 🙂

translated by
Anonymous
0 0
This review was posted in French. Show original

Very well, the opening is done quickly and the various advisers are always quick to help you when you have a doubt or a question about a procedure.
So far I’m very happy with it (account opening + fast receipt of debit and credit cards).

translated by
saliou93
0 4
This review was posted in French. Show original

Hello I have just received my letter of correspondence I intend to leave in June 2023 to validate my pvt
When would you advise me to open my account to avoid it being too late?

translated by
Laura
1 2
This review was posted in French. Show original

Hello
I received an email from Desjardins mentioning certain modifications to be made before my opening, such as the address. Only I don’t know how to access my account to finalize my request to open an account……
I would like to know how do you connect to desjardins knowing that I only have a confirmation code?????

translated by
Kadiatou
1 6
This review was posted in French. Show original

Hello,
I opened my account at Desjardins, to transfer my funds before my arrival, but impossible to make the transfer of funds, because they require an international transfer, while I was gradually transferring to my cousin’s account who is in Montreal, to save for my stay. My cousin tried to make the transfer to my Desjardins account impossible. It’s really stressful, because I’m traveling on August 15 in 1 and a few weeks, knowing we have to show the account statement at the airport.
My cousin moved to go to the agency, he called customer service. Still nothing is settled. How do I transfer my funds? It stresses me out too much. I need a solution please.
Thanks in advance

translated by
Julie
3.3K 9K
This review was posted in French. Show original

Hello Kadiatou, to transfer your money, I recommend that you look at Wise, which offers readers of pvtistes.net a first transfer free of charge, so when you arrive in Canada, the money will be in your account directly: https ://pvtistes.net/bonsplans/wise/ 🙂

translated by
Kadiatou
1 6
This review was posted in French. Show original

Hello Julie,
Thank you for your answer and your availability. But the problem is that my money is already in Canada on my cousin’s account. He was the one who wanted to transfer my funds back to my Desjardins account. So is there a solution so that he can make the transfer to me?

translated by
Aurélie
10 0
This review was posted in French. Show original

Good morning,
Congratulations on your project in Canada and thank you for your comment!
To solve your problem, you can write to me at [email protected] or contact our team dedicated to newcomers and non-residents: [email protected] +1-514-875-4266, option 1

translated by
Amine
0 1
This review was posted in French. Show original

I strongly advise against this bank, I have not even been with them for a week and I have called customer service at least 10 times for problems, I went to the branch twice, the day I had my apartment I had to make an interrac transfer to be able to have the keys, surprise Desjardins had blocked my account.. only repeated problems, blocking of cards, account, interrac profile, I’m already fed up.. I still want to note the kindness and availability of the advisers but plan to close as soon as possible… time-consuming

translated by
Julie
3.3K 9K
This review was posted in French. Show original

Hello Amine, I contacted Hanane from Desjardins, who wishes to answer you this, in the absence of Rémy who usually responds to comments:

Hello Amine, Thank you for trusting Desjardins! We are sorry for the experience you had. Could you please write to me at this address: [email protected] so that I can help you sort everything out. A beautiful day to you! – Hanane

translated by
Valentine
3 0
This review was posted in French. Show original

Hello,
I saw that it was possible to pre-open your account remotely and transfer money to it. Is it then possible to make a transfer from my Desjardins account to another Desjardins account from France before my departure without having actually opened my account?
Thanks

translated by
Aurélie
10 0
This review was posted in French. Show original

Hello,

First of all, thank you for your interest in Desjardins and congratulations on your project in Canada.

You can pre-open your account at http://www.desjardins.com/open account, then you will receive your Desjardins RIB by email, then you can make your 1st international transfer, then you can finalize your account in Canada, then you can make payments or transfers to a Desjardins account in Canada.
Before finalizing the account in Canada, we recommend that you make an international transfer directly from your French account to the Canadian account of your interlocutor.

If you have other Canadian banking questions, we invite you to contact our team dedicated to newcomers and non-residents directly: [email protected] +1-514-875-4266, option 1

translated by
Léa
3 12
This review was posted in French. Show original

Hello,
We arrive with my spouse in 1 month in Canada, he with a JP and me as a de facto spouse. My question is: with the Desjardins and PVtistes offer, is it possible to directly open a joint account in our two names? Thank you for your reply ! Leah

translated by
aspizou
0 0
This review was posted in French. Show original

Hello,

I arrive in Canada in 2 weeks for a period of two years with a PVT.
I don’t have an address at the moment but I would like to create a bank account before leaving. Is there a way to proceed?

translated by
Aurélie
10 0
This review was posted in French. Show original

Hello,

First of all, thank you for your interest in Desjardins and congratulations on your project in Canada.

We offer a very simple and free remote account opening process in 3 steps and 7 working days:
A – We invite you to consult our reference site http://www.desjardins.com/OpenCompte and to answer the form to the best of your knowledge by filling in the mandatory fields.
• For the “Address in Canada” section
o You can let us know the district where you think you will live even temporarily or work to allow us to choose the most practical Caisse (=agency) for you.
o Subsequently we can modify it with your final address.
B – Subsequently, our team dedicated to new arrivals will send you by email your Bank Identity Statement (RIB) which will allow you to make your 1st international fund transfer, if you wish (remember to check your SPAM folder or mail undesirable) …)
C – Once in Canada, you can be authenticated and retrieve your means of payment (FREE debit card = access card)

If you have other Canadian banking questions, we invite you to contact our team dedicated to newcomers and non-residents directly: [email protected] +1-514-875-4266, option 1

translated by
Paul
4 13
This review was posted in French. Show original

Hello,

I have just arrived in Canada with my PVT and I did not open a bank account before leaving because of the uncertainties linked to the Covid.

Is it still possible to benefit from the Desjardins new arrivals offer described above (preferential fees and with 1 month of ACS insurance offered, although already subscribed)?

Thanks in advance,
Paul

translated by
Aurélie
10 0
This review was posted in French. Show original

Good morning !
Thank you for your message. We recommend pre-opening an account before departure, but you can still take advantage of our 2 offers by going to http://www.desjardins.com/openaccount
OR by going directly to our agency dedicated to Newcomers located at 1101 Ste Catherine Street West Montreal H3B1J4 (Metro Peel)
OR by going to the nearest Desjardins Caisse (= agency). The Desjardins welcome offer with the free current account, debit and credit card will be added to your Desjardins account and you can request the reimbursement of the month Globe PVT on https://www.acs-ami.com/fr/ miscellaneous/offer-acs-desjardins/.
If you have other Canadian banking questions, we invite you to contact our team dedicated to newcomers and non-residents directly: [email protected] +1-514-875-4266, option 1
Good luck in Canada!

translated by