Finding a job and working in Canada

Many newcomers to Canada face the same issue: it’s hard to get a job without Canadian experience, but you need a job to get Canadian experience.

Many Canadian employers don’t like to take chances on newcomers. They may not understand the IEC program and wonder if you’re legally allowed to work in Canada. They may doubt if your language skills are good enough, if you know basic Canadian etiquette, if you’re going to commit to the job, etc.

Once you land that first successful work experience in Canada, subsequent job searches will be much easier. You won’t be so new anymore and you will have local references.

However, there are ways to overcome the “no Canadian experience” catch 22. You can volunteer to build a local network, or you can apply for an entry-level job in fields where the employee turnover is high and newcomers are more likely to be given a chance.

Learn a few new skills, perform well and, when it’s time to move on for a better opportunity, you will now have Canadian work experience and references to put on your resume!

Getting a job in the food service industry

There’s a tipping culture in North America, where the expectation is that your tips + minimum wage will be enough to live off.

In Quebec, French-speaking skills may be required to communicate with customers. Proficiency in other languages (Mandarin, Spanish, Arabic, etc.) may be an asset in multicultural neighbourhoods and in big cities.

Getting a job in a call centre

Call centres have a high turnover of staff and customer service representatives (CSR) positions aren’t too difficult to find. Expect to make from minimum wage to CA$20 per hour.

Note that there are two kinds of call centres: inbound and outbound. An inbound call centre handles calls initiated by the customer. You need strong customer service skills to solve issues, make reservations, handle complaints, etc.

In an outbound call centre, agents make outgoing calls to prospective or existing customers, typically to sell a product or service, or ask for charity donations. You will need strong sales skills to perform well in this role.

Getting a job in retail

The best way to get a retail job is to walk around the city with a stack of resumes. Drop off your resume in stores advertising vacancies, or ones you enjoy shopping in as a customer—if you’re very active, you might have good luck in the sports equipment store, for instance.

Expect to work on weekends, including on Sundays—even though many stores close a bit earlier, it’s business as usual in Canada.