Step-By-Step Guide to IEC Canada Work Permits — International Co-op, Young Professionals and Working Holiday Applications

Chapter 14: Completing your application — Contact information

Published: 19-12-2022



Completing your application — Contact information

Language of correspondence tab


In this tab, you can change the set language of correspondence. You can select one of Canada’s two official languages—English and French. Your choice of language for the process and correspondence has no impact on your future travels plans or your destination(s)—you can choose “English” and go live in a French-speaking province and vice-versa.

However, note that if you will apply for a police certificate from a country where you lived and if you need a “Request for Police Certificates/Clearances and Authorization for Release of Information” letter from the Government of Canada to complete the process, it may be best to set the language of correspondence to “English” to get a letter in English.

Email tab


You’ll see the email address you previously provided. Change it if needed.

Telephone tab

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The telephone number you provide can be used by IRCC to contact you if needed. It hardly ever happens as you’ll usually be contacted directly through your personal account. You must:

  • Select landline (“Home”), office (“Business”) or mobile (“Cellular”).
  • Select the country (don’t enter “00” or “+” before the area code).
  • Enter your number without the prefix “0” (but if you leave it, it’s not a big deal!).
  • Enter the “Extension” if applicable. This field refers to the internal number used within a PBX system in many offices, it’s an additional short number you dial to reach a specific person after dialling the organization’s main phone number. If you provide a personal phone number (mobile or landline), leave this field blank.
  • You can enter multiple phone numbers if needed. Just click on “Save and add” after each number.

Address tab

Residential address

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For “Residential address,” enter your current address. Required fields are marked with a red asterisk, you can leave the other ones blank if needed. Note that the address you provide and the one on your passport don’t necessarily have to match—people do move after they get their passport, this is not an issue!

Watch out, the number you enter in the first field isn’t for your street number but your apartment or unit number (if you live in an apartment building or a condo).

The “From” fields refer to the date (yy/mm/dd) you moved to your current address.

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Is your mailing address the same as your current home address?

Candidates from a number of countries are required to have a permanent address in their country of citizenship to be eligible under the IEC program. If you are living abroad temporarily, you must provide a permanent residence address in your country of citizenship.

Citizens of the following countries are subject to residence requirements:

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Hong Kong
  • Italy
  • Latvia
  • Slovakia
  • South Korea
  • Spain

To learn more about residence requirements, read International Mobility Program: Canadian interests — Reciprocal employment — International Experience Canada — Bilateral agreements and arrangements.

Chapter 14 of 26


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