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Article publié le 09-11-2019.

Creating an Immigration, Refugees and Citizenship Canada account

If you had a “MyCIC” account as a former applicant and remember your login and password, you can use them to log into the new version of the Immigration, Refugees and Citizenship Canada account. Go to the “Create an account” page. Click on “Continue to GCKey.” Enter your username and your password. If you forgot your password, click on “Forgot your password?” and answer your security questions to reset it. If you can’t reset it, just create a new account (and write down your login and password this time!).

Creating your Immigration, Refugees and Citizenship Canada account is a two-step process:

  • Step 1: Create a Government of Canada login (GCKey) or, if you’re already in Canada, you can use a “Sign-In Partner” (i.e. your Canadian online banking login info). Chances are you don’t have a bank account in Canada yet, so we’re focusing on the GCKey login method here.
  • Step 2: Create your account providing personal info.

Step1: Creating a GCKey

Click “Create an account” or sign in. Click “Continue to GCKey.”


On the next page, click “Sign Up” on the right.


Take a moment to read the terms and conditions of use and click “I accept.” Then, pick a suitable username. Make sure to write it down, you’re going to need it every time you log into your Immigration, Refugees and Citizenship Canada account.


Make sure you meet the requirements described in the checklist on the right—your username must be between 8 and 16 characters, no special characters, and it can’t have more than 7 digits. Write it down (yes, we’ve just said it, but do it!) and click “Continue.”

Now it’s time to create a password.


See the checklist? Yep, it’s longer—your password must be very secure. If you miss one of the requirements, you’ll see a small X beside the requirements. If you met the requirement, you’ll see a green checkmark.

Write your password down or memorize it! Just keep in mind that you probably won’t log into your Immigration, Refugees and Citizenship Canada account every day, unlike your email, so it’s easy to forget what seems unforgettable now. You could email yourself your account info or use a password manager.

The Government of Canada does suspect you may forget your password—Canadians are practical people…—so the next step is to create recovery questions, answers and hints in case you need to reset your password. Choose the questions and answer carefully to be able to get the hint several months from now—there are no recovery questions for… well, recovery questions.


Click “Continue.” That’s it, you’ve just created your GCKey. Now you will be redirected to the “Create an account” page.

Step 2: Creating your Immigration account

Okay, guys—this is not a fantasy football account, you actually have to provide real personal info, i.e. info as it appears on your passport. Enter your given name and last name exactly as they are on your passport. Don’t use a comma between middle names, just leave a space instead.


Enter your email address (check to make sure you typed it correctly!), choose your preferred language (French or English) and click “Continue.”


Now you have to create four security questions and answers. You can choose your own security questions.

You will have to answer one of these four questions every time you log into your Immigration, Refugees and Citizenship Canada account.

Click “Continue.” That’s it! You’ve just set up your account!

You are now on your Immigration, Refugees and Citizenship Canada account homepage. Take a second to make sure your names and email address are spelled properly.

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