Globe WHV Insurance Reviews

Cc everyone, super insurance my father-in-law died 5 days ago and on D-Day my husband’s case was taken care of very quickly (we took globe partner) he left the same day. I strongly advise expatriates to take out insurance because peace of mind is guaranteed. A huge THANK YOU to Mathieus for assisting me from the beginning and ensuring that they reach us until the end. To summarize an angel.

Always efficient and quick in their responses, they were very attentive and present when we needed them during a trip (excluding WHV, with classic travel insurance) with my boyfriend to whom I had also advised them. In everyday life during my WHV in New Zealand, I never had the slightest problem to be reimbursed for my care and expenses. The partnership with the WHV allows you to have a great rate (I continued to take this insurance afterwards but the rates excluding PVT are still higher).

What would you change in the refund process?
Perhaps the online platform should however be improved a little because it does not accept files that are too large and if we take too long the session expires and we have to start all over … There should be a way to save your request until validation maybe? In the end, I preferred to use the classic method of sending documents by email to avoid these inconveniences, but it worked very well by email.

They ask for too many supporting documents for reimbursement. Including an original invoice, which is very difficult to obtain in Canada, and a detailed medical report, something that the doctors here do not seem to know what it is given their eyes that they have all done to me, as well as a request which is long and a report which takes a long time to arrive (and which may pay off if too many pages). I find that the invoice should be sufficient because the examinations made are detailed there and there is proof of payment

Do not reimburse the exact amount of the invoice because they have exchange fees to pay and the rate varies. Yes, but when I called to ask if there was a difference between local currency and euros (because we have a choice), I was told no. I also ask if I will be reimbursed the exact amount of my invoice, I am told yes, which obviously was not the case. I asked to be reimbursed in local currency. When I got an email telling me that I will be refunded X euros, that’s when I realized there was going to be a problem. Obviously, the conversion was less than the amount of the invoice paid. Then when I complain I am told to refer to sections of my contract. Unfortunately, this is not mentioned in the contract. In short, more than $ 100 lost.

Globe WHV allowed us to carry out our WHV with peace of mind. Medical costs are high in Canada. Having insurance that is 100% supported with prompt reimbursement is a real luxury.

My PVT experience was unfortunately shortened … the health situation made me return to France earlier than expected, therefore, I was not really able to make use of Globe PVT insurance … However, Insurance repayment terms are quite simple and quick.

Very good experience overall

I really appreciated the responsiveness of the email customer service team and Sandra’s help on the forum. I have never had a problem with reimbursement for medical consultations. I recommend!

This insurance has always been professional with me and reimbursements are fast (between 2 and 4 weeks).

I don’t like the possibility of being reimbursed either on a French account or my NZ code.

Excellent service. I had to have an operation and stay in the hospital for a few days. Everything was taken care of by Globe PVT. I was followed after the operation by French doctors who made sure of my good recovery. It is 100% assurance that I recommend.