Globe WHV Insurance Reviews

Extremely simple

Edit: Following a (finally ;)) clearer email from allianz, I corrected my note.
However, I remain a little surprised at the lack of clarity regarding this switch from one insurer to another without a clear explanation and I think it would be good for a concrete explanation to be given to the insured.
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Regarding the reimbursement of hospitalization costs, everything is ok, even if it took a little longer than what was announced.
I received emails regularly to keep me informed of the progress of the care.

Unfortunately, I am much less satisfied with the handling of a claim that occurred nearly two months ago.
The support was confirmed a month ago and despite this, I have not yet received any money.
The contract with acs/globe pvt does contain civil liability; yet they tell me that it is not them who manage this.
I have to go through allianz (I don’t know why), which confirmed to me that my claim was covered and taken care of, but nothing has progressed for a month without any logical explanation.

I found the reimbursement request site to be very intuitive and functional. The refund was made in 2 days on my bank account.

I am very satisfied with the service, very easy and fast for membership, in addition to the practicality of the online reimbursement process. The interface is simple and accessible, I haven’t had any problems so far. I recommend Globe PVT to anyone who wants peace of mind at a great price.

Very good so far

I find that the strong point of Globe PVT is its responsiveness! I had to change the insurance start date twice, and they responded almost immediately each time. So thanks for that! Registration was also very simple. The recommendation that I can make is to send a document which summarizes what we must do if we are sick as soon as we subscribe to the insurance (visit such a clinic, keep the bills, etc.). For my part, I was sick and I had to get the info to understand what I had to do. And when you’re sick, it’s a little more difficult to make your brain work to understand a new health system. So a small document that explains the health system, what is reimbursed and what is not (eg I did not know that a simple receipt does not allow you to be reimbursed) would be ideal!

What would you change in the refund process?
The process is simple and quick. But I would have liked to know before making expenses if I would be reimbursed or not. I had understood that a simple receipt was going to be enough. But the big expenses (visit to the doctor) are reimbursed, and this is the most important!