Globe WHV Insurance Reviews

Having had a health problem in September, I first called on the teleconsultation (available with the Globe PVT offer) to get a first medical opinion. Then, during my stay in the emergency room, Globe PVT took care of my health costs (through Goral Assistance) so that I did not have to advance them, knowing that a visit to the emergency room exceeds $1200, I was more than happy with the service provided by the insurance.

What would you change in the refund process?
Have a confirmation of our reimbursement, after all the procedures, as well as the total amount that has been paid by the insurance.

I had to see an “emergency” ophthalmologist and I contacted the insurance department by email, not knowing where to apply online. After some research I found but I also had a very quick response and my refund was made in less than 10 days.

Extremely simple

Edit: Following a (finally ;)) clearer email from allianz, I corrected my note.
However, I remain a little surprised at the lack of clarity regarding this switch from one insurer to another without a clear explanation and I think it would be good for a concrete explanation to be given to the insured.
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Regarding the reimbursement of hospitalization costs, everything is ok, even if it took a little longer than what was announced.
I received emails regularly to keep me informed of the progress of the care.

Unfortunately, I am much less satisfied with the handling of a claim that occurred nearly two months ago.
The support was confirmed a month ago and despite this, I have not yet received any money.
The contract with acs/globe pvt does contain civil liability; yet they tell me that it is not them who manage this.
I have to go through allianz (I don’t know why), which confirmed to me that my claim was covered and taken care of, but nothing has progressed for a month without any logical explanation.

I found the reimbursement request site to be very intuitive and functional. The refund was made in 2 days on my bank account.

I am very satisfied with the service, very easy and fast for membership, in addition to the practicality of the online reimbursement process. The interface is simple and accessible, I haven’t had any problems so far. I recommend Globe PVT to anyone who wants peace of mind at a great price.