Chapter 1
Introduction
Chapter 2
Creating an Immigration, Refugees and Citizenship Canada account
Chapter 3
Submitting your profile to an IEC pool
Chapter 4
Entering a pool of candidates — The eService page
Chapter 5
Entering a pool of candidates — Personal details of applicant
Chapter 6
Entering a pool of candidates — Contact information
Chapter 7
Entering a pool of candidates — Work and education details
Chapter 8
Entering a pool of candidates — Application details
Chapter 9
Entering a pool of candidates — The e-signature
Chapter 10
What if I made a mistake and need to amend my application before the Invitation to Apply?
Chapter 11
Gathering the supporting documents for your application
Chapter 12
Receiving an Invitation to Apply
Chapter 13
Completing your application — Personal details of applicant
Chapter 14
Completing your application — Contact information
Chapter 15
Completing your application — Work and education details
Chapter 16
Completing your application — Application details
Chapter 17
Completing your application — Uploading and sending documents
Chapter 18
Completing your application — Form IMM5707 (Family Information)
Chapter 19
Completing your application — Police certificate (if applicable)
Chapter 20
Completing your application — CV/Resume
Chapter 21
Completing your application — Photo ID
Chapter 22
Completing your application — Passport ID, visas and stamps pages
Chapter 23
Completing your application — Proof of a medical exam (if applicable)
Chapter 24
Completing your application — Submitting the documents, signing the form and paying the fees
Chapter 25
Submitting biometrics
Chapter 26
What next?
19Completing your application — Police certificate (if applicable)

Depending on your citizenship, you may have to provide a police certificate from your country of citizenship. Citizens from the following countries are exempt from the requirement unless they have a criminal record:

  • Belgium
  • France
  • Switzerland
  • Spain
  • Japan

You may need to provide one or more police certificates if any of these situations apply to you:

  • You’re a citizen of a country not listed above.
  • You answered “Yes” to a question about a criminal offence or arrest, even though you’re a citizen of a country not required to provide a police certificate. In this particular case, a police certificate is one of the required documents you must provide.
  • You stated you lived in a foreign country for more than six months since the age of 18. Even without a police certificate request, we recommend you provide the document anyway.

If you’re a citizen of a country for which a police certificate is required

Most Working Holiday applicants must provide a police certificate from their country of citizenship. If you lived in another country for more than six months since the age of 18, you will also need to provide a police certificate from that country. If you need a police certificate from Canada, read this. All police certificates must be in a single document.

If you must provide a police certificate because you have a criminal record

If you answered “Yes” to the question below, you have to provide a police certificate.

In this case, it’s also very likely you’ll have to provide relevant court documents and legal paperwork regarding your case.

Getting the right police certificate document

Check the How to get a police certificate page listing all the countries and names of the exact document required, as well as the instructions and local contact information to help you with the process. For instance, Australians must provide an Australian National Police Certificate — Standard Disclosure — name check only (issued by the Australian Federal Police), a Traffic History (for residents of Queensland only) and a Full-Licence History Search (for residents of Victoria only). Citizens from Hong Kong must provide a “Certificate of No Criminal Conviction (CNCC)”.

If a police certificate is required, upload it with the other supporting documents.

You may have to pay a (sometimes hefty) fee to apply for a police certificate. Consider this:

  • If the application process is free, request the police certificate as soon as possible (you have nothing to lose!)
  • If there’s a fee, it’s probably best to look into the process but wait until you receive an Invitation to Apply to get started.

This is especially true for Working Holiday candidates who may not get an Invitation to Apply—don’t waste money on it!

This is what IRCC says in Learn more about police certificates:

  • If you need a police certificate from a country or territory and are currently living there, or received the police certificate before leaving, the police certificate must be issued within six months before you apply.
  • If you need a police certificate from a country or territory and have lived there in the past, the police certificate must be issued after you last lived in that country or territory.

This is convenient when you need a police certificate from a country where you lived in the past. For instance, if you receive an Invitation to Apply for a Working Holiday work permit six months from now, the police certificate will be valid no matter when it was issued.

Police certificates not in English or French

If the police certificate isn’t in French or English, you must provide the original certificate AND a translation done by a certified translator.

Merging several police certificates for submission

If you need to provide several documents (i.e. several police certificates or a police certificate and a certified translation), make sure to merge the documents into a single PDF file for upload. You can’t upload more than one document. If you try, the second document will replace the first one (which will then be considered a missing document).

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